Confidence
We want you to feel relaxed and comfortable while visiting our websites! If you buy something in our online shop we want you to feel as safe and comfortable about buying a certain product as you would be in any retail shop. In this respect we clearly benefit from our experiences with retail shops.
Cheap is not always good value…But we always offer very good value...
Like anywhere else, there are loads of black sheep around in Video services! Our special offers are narrowly calculated and bought in huge amounts, so we can pass on the inexpensive price to our customers, even though this sometimes annoys our competitors. We exclusively obtain our Content from authorised wholesalers, or directly from the producer.
If you have any questions concerning the above, please contact us via contact formular.
The purchase is not linked to any membership/club
After your registration you can immediately see movies in our shop. There are no hidden extra costs.
Purchase per credit card/direct debiting
Buying per credit card or direct debiting belongs to the currently safest ways of payment for customers who purchase on the internet. As consumer you have the right to set off a return debit entry for an UNLIMITED period of time. That means, in case there is a debit entry from your account where you do not agree with us in terms of the amount you can ask your bank to get you the money back at any time – without any extra costs.
Please contact us before setting off a return debit note. In most cases inconsistencies can easily be sorted.
With orders per direct debiting or credit card we debit the amount to be due from your account under the company name S.A.G. Mediatainment S.L.
Hotline
How to contact us:
| Services: |
| In Europe: |
| Tel: |
00800 555 888 77 (freecall) |
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| Per email: |
| email: |
contact-form
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Ways of payment
Credit card/ direct debiting: We need your credit card number, check digit (CVC), and validity of the card (month/year). Without the check digit we cannot deal with your request. For direct debiting we need your account number and bank saving code. Direct debiting is currently possible for customers in some countrys. The direct debit on your bank statement occurs under the name "S.A.G. Mediatainment S.L.
Phone Billing
Voucher
Your data is safe
Our sites get hosted in a high security computer centre on our own servers, that partly are tied up numerously redundant, whereas most of our competitors share their hard disk with unkown, foreign companies. We would never share our hard disk with your data with foreign companies, but instead prefer a safe solution which is in our customers' interest. For payment we use a safe transmission with a decoding of 128Bit that you may already know from Online-Banking.
In case an error should occur...
We help you quickly and straightforwardly in case of problems or faulty insertion concerning your order. Please use our service-numbers. Besides: Our partners are only humans and so of course can make mistakes, too. Should this happen, we will send you the information, or try to phone you as soon as possible. For this reason the correct input of your data is especially important.
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